Kraftec Logo

Job #KR-1847 · Completed Work

Capacitor replacement — a $284 fix, not a $9,400 unit

DCDesert Cool Services· 98% outcome score· 📍 Mesa, AZ 85201· Completed Feb 8, 2025· Duration 35 min
Verified at 12 months

What we walked into

Homeowner was told by another company that the entire condenser needed replacing for $9,400. The actual fault was a failed run capacitor — a $15 part — causing the compressor to fail to start on hot afternoons.

What we did

  • Diagnosed the no-cool call: failed run capacitor reading well below its rated microfarads
  • Replaced with a correctly rated dual-run capacitor and verified startup amperage within spec
  • Inspected the contactor and refrigerant charge to confirm no underlying issue was being masked
RT

Robert T.

Homeowner · Mesa, AZ · Verified buyer

Reviewed 12 months after job · Feb 10, 2026

"Another company had me convinced I needed a whole new AC for almost ten grand. Desert Cool found it was a $15 part in ten minutes. Still running perfectly a year later."

10.0Price was fair
10.0Held up at 12 mo
9.7Communication
9.5Cleanliness